When should you engage with ITsenses?
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You are part of ITsenses core customers because:
Your department is delivering business services to more than 1000 employees (IT, facilities, HR, financial services)
Your Entreprise itself is in the service business and offers a catalog of services to its external customers
You need to find an interim IT team lead/manager
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Why should you engage with ITsenses?
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Innovation: You are looking for a fresh and innovative perspective to generate break-through improvements in customer service level.
ITsenses can help you define strategy and architecture around your Front Office Service Desk to achieve such improvements.
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Productivity: You have the compelling business need to drastically increase productivity while maintaining customer service level.
ITsenses can help you leverage sound automation to do more with less: reduce time to market for new services, reduce going service delivery cost.
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Satisfaction: You have to boost customer service level or customer satisfaction. You have a great product but the level of service packaged around it, is not meeting customer expectation.
ITsenses can help you marry technology and human to significantly improve customer service experience around your products.
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